Management Communications
innovative-solutionsxsIn today's digital world, we have become accustomed to networking computers, sharing data files, exchanging digital photos, and the like - all with the simple "push of a button".  Information developed and stored on one computer may be duplicated and shared around the world. 

We have become a mobile society.  The explosive growth of cell phone coverage allows us to remain in constant contact.  We have come to expect instant and effortless communications.  Yet, "lack of communication" is frequently the reason given to explain failures in human relationships.

Effective communication is a critical element of successful supervision and leadership. From one-on-one discussions to group presentations, Holland Resource Management Communication Workshop shows busy managers how to get positive results using proven communication techniques.

In this workshop, we discuss the following topics:

I. Communicating to Influence and Inspire

Human communication is more than the simple transfer of information from one mind to another.  The exchange of ideas between people involves more than "telling."  Effective communication involves understanding.  Learn the tools to influence and inspire your staff.

II. Preparing for Effective Communication

Ask yourself:  Who? What? How? When? Were? Why?  Learn the guidelines for thinking ahead to successfully communicate.

III. Understanding Different Communication Style

As a manager, it is important to understand different communication styles.  Participants will learn to identify their own behavioral styles, the styles of their coworkers and clients, and how to adjust for better communication.

IV. A Model for Better Listening

Explore effective tools for better listening.  Learn how to focus on the speaker, empathize with what is being said, analyze the message, and respond.

V. Non Verbal Communications

"What you are shouts so loud that I can't hear you tell me what you are" is a quote that very aptly points out the importance of non-verbal communications.  Discover helpful hints to positively impact your communication efforts. 

VI. Rephrasing for Better Relationships

The lesson "it's not what you say but how you say it" is one that takes some people years to learn. In this component, participants will learn how to use language so that it will be better received in conversations and in writing. The trainer places special emphasis on learning to say "no" in ways that reduce conflict and eliminating phrases such as "that's not my job" and "I don't know."

VII. Running Effective Meetings

Nobody likes to sit through a meeting that goes nowhere. A well-run meeting is the sign of a good manager. This unit reviews the importance of agendas, the mechanics of a good meeting, and pitfalls to avoid.

Please This e-mail address is being protected from spambots. You need JavaScript enabled to view it to request additional information regarding our Management Communications workshops.
 
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Testimonials

Great Presentations

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Great presentations - many ideas concerning private sector management.  Has helped me become more effective with a better grasp of how to make an effective presentation.  Our group benefited by sharing problems and solutions.  Leadership Workshop - Cindy S., Cookeville,TN

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Balanced my Life

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Through this program, I have learned how to be a better listener and organizer.  I learned how to delegate more and how to balance out my my time for myself and my employees.  Our group benefited by learning to be more open and up front...

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Better Team Player

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This was a very good experience for me, and helped me with my job.  Great Workshop! This helped me to manage my time more effectively and be a better team player.  Leadership Workshop - Vicky M., Columbia,TN

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