When I was elected president of the Tennessee Association of Human Resource Agencies, my first priority was to establish a common focus and direction for the association. We needed a strategic plan. Building a consensus from nine separate and independent agencies presented many complex and unique challenges. We needed a facilitator with good people skills and the ability to help us achieve a common focus.  Dan Holland was the obvious choice. We now have a comprehensive plan that unifies our nine agencies, establishes direction, and strengthens our association.

When I was elected president of the Tennessee Association of Human Resource Agencies, my first priority was to establish a common focus and direction for the association. We needed a strategic plan. Building a consensus from nine separate and independent agencies presented many complex and unique challenges. We needed a facilitator with good people skills and the ability to help us achieve a common focus.  Dan Holland was the obvious choice. We now have a comprehensive plan that unifies our nine agencies, establishes direction, and strengthens our association.

Dan Holland initially worked with our agency in 2002 to guide us through our first strategic planning process. Over the past six years he has facilitated two updates to our strategic plan, developed a marketing plan for our Lakeside Resort and Educational Complex, reviewed the development needs of our 14 county offices, and other special projects needing an outside perspective. His vast experience and broad range of talents and skills are a valuable resource for my agency that I will continue to utilize. Dan helps you move past the problem to find a solution.

Phyllis Bennett, Executive Director
The HRA of Upper Cumberland

I am a better person - personally and professionally.  We have learned so much. 
Leadership Workshop - Mindy S., Dyersburg,TN

I learned a lot with this program.  It has caused me to look at things differently and how I handle them, both at work and in my personal life.  Our group now works better as a team. 
Leadership Workshop - Sue S., Knoxville,TN

Great presentations - many ideas concerning private sector management.  Has helped me become more effective with a better grasp of how to make an effective presentation.  Our group benefited by sharing problems and solutions. 
Leadership Workshop - Cindy S., Cookeville,TN

I liked getting the handouts to use as reference in the future.  The manual and worksheets are very useful.  I learned to have confidence in my decision making, to delegate my workload, and to plan and set goals.  I now plan almost every day to prepare for the next day, week, etc.  Our group is closer now resulting in better communication. 
Manager's Toolbox Workshop - Rand N., Jackson,TN

You are a wonderful speaker and I enjoyed this workshop.  Lots of useful information.  I am more effective in management of my time, delegation, and giving better performance appraisals.  Now I constantly strive to set goals for myself in my work and my personal life.  I benefited greatly from the open discussion when you had everyone talk openly to solve a problem.  I will use the program materials as an ongoing source of information when I encounter a problem or situation.  I will look back at my accomplishments as a motivator.  
Leadership Workshop - Mandy M., Cookeville,TN

I learned to be more confident in my decision-making. 
Manager's Toolbox Workshop - James B., Jackson,TN

I believe the group became or grew closer as employees with each session - a good team-building tool.  I benefited through goal setting and improving communication by learning to listen to what is really being said. 
People Skills Workshop - Michael B., Nashville,TN

Through this program, I have learned how to be a better listener and organizer.  I learned how to delegate more and how to balance out my my time for myself and my employees.  Our group benefited by learning to be more open and up front when problems occur.
Leadership Workshop - John W., Louisville, KY

Your program taught me to delegate more, have more confidence in decision making, and to set goals.  Our group benefited by being able to sit down together and understand their problems and helping with suggestions. 
Manager's Toolbox - Cheryl D., Knoxville,TN

Dan, I have been through several workshops in the past.  Some of this was repeat.  You did a good job, thank you.  In each area, I have picked up new ideas or have brought back up things I have forgotten.  This lets me be better.  Our group benefited by hearing the same thing and can call upon each other for additional help. 
Leadership Workshop - Matt D., Nashville,TN

The time management and delegation were valuable.  Our group benefited by sharing lots of different ideas or different ways to do things.  I have a better understanding of management. 
Manager's Toolbox Workshop - Bryan W., Cookeville,TN

Training was very helpful to bring awareness to certain areas of management that needed improvement.  I have become more effective through better time management and listening to my staff.  Our group benefited by listening to each other's concerns and, as a group, we can find solutions. 
Manager's Toolbox Workshop - Barbara B., Nashville,TN

This was a very good experience for me, and helped me with my job.  Great Workshop! This helped me to manage my time more effectively and be a better team player. 
Leadership Workshop - Vicky M., Columbia,TN

I learned how to become a more effective manager, how to delegate, how to use my time more wisely, and to listen to needs of my employees. 
People Skills Workshop - Sandy V., Louisville, KY 

I have a higher level of confidence, I am more decisive, and have a greater knowledge and awareness of potential problems in the office environment.  Our group benefited by hearing everyone's viewpoint on each situation presented, then applying the information individually.  This format was very effective for me.  The material presented encouraged each supervisor/manager to take a critical look at themselves. 
Manager's Toolbox Workshop - William L., Knoxville,TN

The whole program taught me how to handle people in a more positive direction and use time effectively.  I feel I have become a stronger and better manager.  I look at my staff in a different view now.  
People Skills Workshop - Karen W., Jackson,TN